Showing posts with label authenticity. Show all posts
Showing posts with label authenticity. Show all posts

Saturday, March 29, 2008

Re-Podcast :: The News about the News: Jay Rosen


From Christopher Lydon's Open Source Radio, a history and analysis of new and old media by one of my media heroes, Jay Rosen, including an important meditation on the nature of objectivity and why objectivity became important to news.

Plenty of food for thought in this podcast.

Thanks, Mr. Lydon and Mr. Rosen. Well done.

[source]
[mp3]
[Rosen's Blog]
[Open Source Radio RSS Feed]

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Friday, September 14, 2007

The Real Faux Press


From the CBC a discussion of the U.S. Fifth Estate and its complicity in foreign policy.


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Thursday, March 08, 2007

Lies & Videotape :: Cognitive Dissonance in the Marketplace

Seth Godin writes about the failure of ad copy to address real conumer issues. His thumbnail sketch of the real issues is this: solve my problem safely and inexpensively.

The real issue I have with most ad copy is rampant cognitive dissonance.

What stands out most in the Bissel v. Dyson comparative advertising campaigns is the Bissel lies.

Godin writes, "[Bissel's] vacuum looks like and works like a Dyson, but it's cheaper. "

Bissel's advertising claim is, "The Bissell Healthy Home Vacuum is built like no other vacuum."

Fact is, the Bissell's built very much like a Dyson.

Folks are increasingly savvy about lies, whether the lie be in bad performance or hyperbole in ad copy.

My biggest problem with our current President is that he's a bad liar. So's Ms. Rice. So's Bissell.

If you can't fib well, tell the truth.

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JetBlue :: Another Perspective :: Vulnerability

Another perspective on JetBlue HERE, from Jory Des Jardins @ FastCompany.com

Don't fly much. It's become horribly degrading, and I get enough degradation just sitting still in my room.

What most impressed me about Jardins' take is how she wraps it up:

Note that I said earlier that my negative JetBlue experience "broke my heart," not "inconvenienced me" or "pissed me off." This is a notable distinction, the language of a customer who is used to positive customer experience and not just decent customer service.
Wrote about the JetBlue SNAFU earlier in the week, defending Steve Bryant's critique of Neeleman's YouTube video for "non-apology."

Neeleman shows us vulnerability.

Honest vulnerability is difficult to attack without appearing to be a bully.

I've long asked how 'hearts' might be transplanted into corporate bodies.

Vulnerability is one way to do that.

What other techniques add corporate 'heart'?


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Monday, February 26, 2007

Re-vlog :: Lessig on Orphaned Works Policy



Lawrence Lessig's made this video to address a part of ongoing Intellectual Property debates, specifically, the concept of orphaned works, works for which a creator cannot be found.

I'm relatively certain Lessig reads this text, but hear how near-conversational he comes across.


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Sunday, February 25, 2007

Will the Real Blog Stand Up?


Noted yesterday that a YouTube video linked to from VoteHillary.org has been taken down for TOS violations. Figured I ought to upload a screenshot of the thing.

As I peruse VoteHillary.org, most of the video has similarly been taken down for TOS violations since they are (based on the thumbnails) clips taken from news broadcasts.

I can't tell if VoteHillary.org is Clinton-authorized, but on closer examination, it's not very professionally done and with the video TOS thing, it looks pretty bad. Adittedly, it's not the first to come up in a Google search. As a confirmed contrarian, I don't usually go to the top-of-the-search locations first.

It would behoove the Clinton camp to get with VoteHillary.org and see what's what over there.

This site is official, and the first returned in Google's search. Clinton's got a blog and video on the site, but they're not sending the videos down the RSS pipe, nor do they make the videos portable. I would have liked to share a video here, but cannot.

More recent videos prove Senator Clinton more authentic than in her presidential announcement, but not quite enough to draw undecided voters over.

For sure, 2008 will be one of the most interesting and important elections in history.


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Friday, February 23, 2007

Jet Blue CEO's YouTube Videoblog


Thanks to Steve Bryant at NewTeeVee for pointing out another interesting executive video.

To Steve I say that Jet Blue's David Neeleman gets lots and lots of points for not reading from a script. So many folks these days are reading from scripts whose performances have left me cold. Hillary Clinton and Mr. Marriott come to mind. Not to worry, there's a learning curve to mastering authenticity, but you need a dedicated director on board to help you find and learn it.

[Note: Senator Clinton's YouTube announcement video linked from VoteHillary.org has been taken down for TOS violation. Oops.]
Furthermore, I don't need to hear, "I'm sorry." No-sir-ee. The only really meaningful response to a big-time screwup is action. Free flights, hotels, lots of free stuff for that kinda snafu. Let's see if Neeleman's words translate into motion, then re-evaluate.

Checking the JetBlue website, I found this text apology. Also found their new Bill of Rights, though the amounts of compensation do not seem high enough.

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