Jet Blue CEO's YouTube Videoblog

Thanks to Steve Bryant at NewTeeVee for pointing out another interesting executive video.

To Steve I say that Jet Blue's David Neeleman gets lots and lots of points for not reading from a script. So many folks these days are reading from scripts whose performances have left me cold. Hillary Clinton and Mr. Marriott come to mind. Not to worry, there's a learning curve to mastering authenticity, but you need a dedicated director on board to help you find and learn it.

[Note: Senator Clinton's YouTube announcement video linked from VoteHillary.org has been taken down for TOS violation. Oops.]

Furthermore, I don't need to hear, "I'm sorry." No-sir-ee. The only really meaningful response to a big-time screwup is action. Free flights, hotels, lots of free stuff for that kinda snafu. Let's see if Neeleman's words translate into motion, then re-evaluate.

Checking the JetBlue website, I found this text apology. Also found their new Bill of Rights, though the amounts of compensation do not seem high enough.

Tags: Faux Press